SHIPPING & RETURNS
Shipping Policy
All order received before 2pm are shipped same day.
UK Standard delivery- 2-3 Working days
UK Next Day Delivery - Next Working Day
EU - 5 -7 Working Days
USA, CANADA and Rest of the World - 7- 14 Working days
Orders received over the weekend are shipped Next working day.
Return & Exchange Policy
Items must be sent back within 14 days from delivery date. Items must be unworn, unwashed, and have original tags attached.
Items must be free of stains, makeup, deodorant, or wear. Bodysuits, swimwear, undergarments and accessories are non- returnable.
All returns must include an order packing slip that clearly indicates which items are being returned.
If this is not filled out correctly, your return may experience issues in processing. When sending back items from multiple orders, you must fill out an order packing slip for each applicable order.
We do not refund for the original shipping charges. Please be sure to send your items back in full accordance with our return policy to avoid delay
We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage or tracking number when shipping back your returns.
Returns are processed within 5-7 business days after your item(s) are delivered to us.
Damaged, defective, or incorrect items must be reported within 7 days of delivery.
If an item is damaged or defective, you must email a photo along with specific details of the defect upon receipt of the item.
Customers will be responsible for any fees associated with shipping and/or packaging returns. We only assume responsibility for return fees due to order issues that we are liable for.